The contractor that maintains EBT services for Virginia’s Supplemental Nutrition Assistance Program (SNAP) is experiencing multi-state service problems resulting in an EBT system outage.
At this time, it is unknown when the system will be restored.
Clients are encouraged to call (866) 281-2448 to check on the status of the system restoration.
SNAP clients can call 2-1-1 to learn about food resources that might be available to supplement their needs during this temporary system outage.
Clients can also call the Enterprise Customer Service Center at (855) 635-4370 with any additional questions related to their benefits.